Ruslana is a fantastic agent. Very professional and friendly. She was very responsive as I was contacting agents online looking for someone to help me find a new home for my mother who is moving from Baltimore to DE. Ruslana worked with me online the entire time, via email texting and phone. I work a lot and that is the way I wanted this to be handled and she was perfect. I would HIGHLY recommend her. She handled the entire process carefully and was always available when I needed her be it on the weekend or in the evenings. She always got back to me in minutes, I never had to wait for anything. She made this a pleasant and happy experience. I can’t say enough about her. Truly a special person!